Author: Tayo

Setting up OVOC alerts gone wrong

Tayo July 8, 2021 AudioCodes No Comments

After setting up your AudioCodes OVOC server, you want to have it send alarms via emails to a designated mailbox. The OVOC Installation Manual has a good guide for …

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The curious case of the Offline PstnHub Proxy Set

Tayo July 4, 2021 AudioCodes, Microsoft Teams No Comments

We have all been there. We see an email from Microsoft 365 Message center – and the first reaction is “another one?” I got caught out for not paying …

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How to install the Teams Module on a SfB FE Server.

Tayo July 3, 2021 Microsoft Teams No Comments

Hi folks, here is my good weed for the day. We have had a bit of sun which meant I have been devoting more time to the family allotment. …

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How to change the Microsoft Teams voicemail language prompt

Tayo May 15, 2021 Microsoft Teams, Teams No Comments

Recently one of our users reported that the voicemail prompt he got whilst trying to leave a message for a second user was in “American English.” He knew this …

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Upgrading your AudioCodes OVOC firmware

Tayo May 8, 2021 AudioCodes No Comments

The following steps describe a high-level overview of how to upgrade your OVOC firmware. Introduction The AudioCodes One Voice Operations Center (OVOC) is a web-based voice network management solution …

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Introducing the MSCommerce PowerShell module

Tayo April 5, 2021 General Announcement, Microsoft 365 Apps No Comments

Microsoft’s Message Center Major Change Update Notification – (MC245825) On March 23rd Microsoft added two new products to the self-service purchasing feature in M365. These are: Power BI Premium per …

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A Guide to Understanding SDP

Tayo March 25, 2021 SDP No Comments

SD what? “You had me at “Hello”.” You have probably heard about SIP, SIP Trunks, SIP stack, SIP leg etc. SIP – Session Initiation Protocol (SIP) is a signalling …

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Installing and Configuring AudioCodes One Voice Operation Centre (OVOC)

Tayo February 26, 2021 AudioCodes, Teams No Comments

This article is to serve as a guide to installing the AudioCodes One Voice Operation Centre. 1 Installation Prerequisites 1.1 Hardware and Software requirements Table 1.1 OVOC Server Virtual …

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Teams Direct Routing with an AudioCodes Mediant CE SBC

Tayo February 23, 2021 AudioCodes, Teams No Comments

1. Installation Prerequisites for Microsoft Azure Environment Prior to installing Mediant CE in a Microsoft Azure environment, make sure that you meet the following prerequisites: You have a Microsoft Azure …

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Duplicate Phone Numbers in Skype for Business

Tayo February 22, 2021 Skype for Business No Comments

Recently we had a couple of instances where users were having duplicate phone numbers in Skype for Business. They were unable to receive calls and you would get a …

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